Site Performance
Site Does Not Open
If https://cbrecorder.com does not open, try using a VPN.
Confirmation Email Not Received
If you don’t receive an email from CBRecorder, such as when you try to reset your password, check your Spam folder and ensure that your Ad Blocker is turned off. If you use an Ad Blocker, turn it off and try again.
Too Long Video Buffering
For long videos, buffering can be normal. If any video is permanently buffering or not playing, try the following:
- Don’t open more than one video tab.
- Clear your cookies.
If this doesn't help, please report it to support at https://cbrecorder.com/account/ticketscreate/.
Unable to Watch Free Video
One free video per day may be unavailable due to heavy load on the servers.
Errors When Downloading Videos
Check if IDM or similar software is running on your computer, and turn it off.
Payment Methods
Card
We accept cards but do not support gift and prepaid cards. We do not accept 3-D Secure currently, but we are working on it. Please try another card or pay with cryptocurrency. Please note, cryptocurrency purchases are not refundable.
PayPal
PayPal payment is not available. You can pay with a card on the website or with cryptocurrency instead.
Cryptocurrency
We accept BTC, ETH, USDT, LTC, USDC, XMR, and TON. Here is a 7-step guide on paying with crypto.
Card2Card
We don’t accept purchases through personal card transfers.
Refund
To request a refund, please contact our support team at https://cbrecorder.com/account/ticketscreate/.
Subscriptions and Features
Is the Membership a Subscription?
No, we don’t have a subscription. If you don’t want to make regular manual payments, you can purchase a long-term 6-month membership and get a 20% discount!
Adding a Performer
You can request to add recordings of your favorite artist from Ch****bate to the website.
Can't Find My Favorite Performer
If you can't find your favorite performer, you may add them after purchasing a membership.
General
Restoring My Account
Your account may be blocked for one of the following reasons:
- You requested to block your account.
- The service automatically blocked you due to anti-fraud mechanisms.
If you want to restore your account, contact support at https://cbrecorder.com/account/ticketscreate/.
Extra Videos
A small percentage of videos are extra content available only for Ultimate members. These videos are marked with an orange rectangle in the left corner.
Private Videos
We do not record private or ticket shows of performers, nor any paid content.
Older Recordings
All the records we have are posted on the website. We don't have any earlier broadcasts in the archives.
IDM Exploitation
The use of Internet Download Manager is prohibited.
Suggestions
If you have an idea to suggest, use the contact form at https://cbrecorder.com/account/ticketscreate/ and we will consider it.
For Performers
Promoting Your Account
To promote your account, we offer free access to CBRecorder. The performer account functionality is being developed, so many features are not available yet, but we continue to expand the functionality. Join CBRecorder.
Creating a Performer Account
Please contact support to get free access to your account. Provide the following information:
- Screenshot of your performer's page/pages on Ch****bate showing you are the performer with the requested nickname/nicknames.
- Photo of your ID showing your name, face, and birthday.
- Your username on CBRecorder.
DMCA Takedown
Please make a request in accordance with the required form at https://cbrecorder.com/dmca/. Ensure the form is filled out carefully and in accordance with the site requirements.